Educational Loan Assistance Booking Policy

1. Introduction

Welcome to Biginius Consultancy Pvt. Ltd.(Biginius.com)! Our student educational loan assistance services are designed to help individuals navigate the complex process of securing financial aid for their higher education. This Booking Policy outlines the terms and conditions governing the booking process for our student educational loan assistance services. By engaging with our services, clients agree to comply with this policy.

2. Service Overview

2.1 Student Educational Loan Assistance Services: Biginius Consultancy Pvt. Ltd. offers comprehensive student educational loan assistance services to help clients explore financing options, prepare loan applications, and navigate the loan approval process. Our services may include loan eligibility assessment, application assistance, document preparation, and ongoing support.

2.2 Consultation Appointments: Clients may book consultation appointments with our experienced student loan specialists to discuss their educational goals, financial needs, and loan options. These appointments can be conducted in person, over the phone, or via video conference, depending on the client’s preference and availability.

3. Booking Process

3.1 Appointment Request: Clients can request an appointment with Biginius Consultancy Pvt. Ltd. by contacting us through our website, phone, or email. When requesting an appointment, clients should provide details such as their preferred date, time, and type of appointment, as well as any specific areas they wish to discuss during the consultation.

3.2 Appointment Confirmation: Upon receiving an appointment request, our team will check the availability of the requested date and time. Once confirmed, clients will receive a confirmation email or notification containing the details of their scheduled appointment, including the consultant’s name, contact information, and any necessary instructions.

3.3 Appointment Preparation: To make the most of their appointment, clients are encouraged to prepare in advance by gathering relevant documents such as academic transcripts, proof of income, and loan application forms. Clients should also jot down any questions or concerns they have about the student loan process.

4. Cancellation and Rescheduling

4.1 Cancellation Policy: Clients may cancel their appointment with Biginius Consultancy Pvt. Ltd. subject to the following conditions:

  • Cancellations made more than 24 hours before the scheduled appointment will receive a full refund of any fees paid.
  • Cancellations made less than 24 hours before the scheduled appointment may incur a cancellation fee, as outlined in the consultancy’s fee schedule.

4.2 Rescheduling: Clients who need to reschedule their appointment can do so by contacting us at least 24 hours before the scheduled appointment time. We will make every effort to accommodate the client’s request and find an alternative date and time that works for both parties.

5. Fees and Payments

5.1 Consultation Fees: Biginius Consultancy Pvt. Ltd. may charge consultation fees for appointments booked with our student loan specialists. These fees are determined based on the type and duration of the appointment and are outlined in our fee schedule.

5.2 Payment Terms: Consultation fees are typically payable at the time of booking or before the scheduled appointment unless otherwise agreed upon by both parties. Payments can be made using various methods, including credit cards, bank transfers, or online payment platforms.

5.3 Refunds: Refunds for canceled appointments will be processed promptly, typically within 7-10 business days, using the same payment method used for the initial payment. Any applicable cancellation fees will be deducted from the refund amount. ( Read the refund policy for more details.)

6. Client Responsibilities

6.1 Punctuality: Clients are responsible for attending their scheduled appointments on time. Late arrivals may result in a shortened appointment duration, as our consultants may have other appointments scheduled immediately following.

6.2 Preparation: Clients should come prepared for their appointment by having all relevant documents and materials on hand, as well as a clear understanding of their educational goals and financial situation. Adequate preparation will ensure that the consultation is productive and beneficial for the client.

7. Consultant Responsibilities

7.1 Availability: Our student loan specialists will make every effort to be available for scheduled appointments at the agreed-upon date and time. In the event of unforeseen circumstances or emergencies, our consultants will notify the client as soon as possible and arrange for a rescheduled appointment.

7.2 Preparation: Our consultants will prepare for each appointment by reviewing the client’s information, academic background, and financial status. They will provide personalized advice and guidance tailored to the client’s individual needs and circumstances.

8. Confidentiality

8.1 Privacy: Biginius Consultancy Pvt. Ltd. is committed to protecting the privacy and confidentiality of our clients’ information. Any information shared during appointments, including personal details, academic records, and financial documents, will be kept strictly confidential and used solely for the purpose of providing student educational loan assistance services.

8.2 Non-Disclosure: Our consultants are bound by confidentiality agreements and ethical obligations to safeguard client information. They will not disclose or share any confidential information provided by the client with third parties without the client’s explicit consent.

9. Changes to the Booking Policy

Biginius Consultancy Pvt. Ltd. reserves the right to modify or update this Booking Policy at any time without prior notice. Any changes to the policy will be communicated to clients through our website, email, or other appropriate channels.

10. Conclusion

By booking an appointment with Biginius Consultancy Pvt. Ltd., clients acknowledge that they have read, understood, and agreed to abide by the terms and conditions outlined in this Booking Policy. We are committed to providing exceptional service and support to our clients throughout their educational journey, and this policy reflects our dedication to ensuring a smooth and efficient booking experience.

If you have any questions, concerns, or feedback regarding this Booking Policy or our student educational loan assistance services, please do not hesitate to contact us for assistance

Sincerely,
Name: Mr. S Mahakul
Email: [email protected]
Position: Website manager
BIGINIUS CONSULTANCY PRIVATE LIMITED