1. Introduction: Biginius Consultancy Pvt. Ltd. (Biginius.com) is dedicated to providing high-quality placement assistance services to our clients. We understand that circumstances may change, and clients may need to reconsider their engagement with our services. To ensure transparency and fairness, we have established this comprehensive “Refund Policy” regarding our placement assistance services. This policy outlines the terms and conditions under which refunds are granted and the procedures to follow for initiating a refund request.
2. Scope: This policy applies specifically to the placement assistance services offered by Biginius.com It covers the circumstances under which a refund may be requested, the eligible refund amounts, and the procedures for requesting a refund. This policy is designed to protect the interests of both the clients and the consultancy, ensuring a fair and transparent process.
3. Information we collect: a) Personal Information: When clients engage with our placement services, we may collect personal information such as name, contact details, educational background, work experience, and other relevant details necessary for providing placement assistance. b) Usage Information: We may also collect information about how clients interact with our website, including IP addresses, browser type, operating system, and pages visited, to improve our services and user experience.
4. Use of Information: a) Provision of Services: We use the information collected to provide placement assistance and related services to our clients, including matching clients with suitable job opportunities and facilitating the recruitment process. b) Communication: We may use clients’ contact information to communicate with them regarding placement opportunities, updates, and other relevant information related to our services. c) Personalization: We may use clients’ information to personalize their experience on our website and tailor our services to their preferences and needs.
5. Disclosure of Information: a) Third-Party Service Providers: We may share clients’ information with trusted third-party service providers who assist us in delivering our services, such as recruitment agencies, background verification companies, and software providers. b) Legal Obligations: We may disclose clients’ information in response to legal requests, court orders, or other legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.
6. Data Security: We implement appropriate technical and organizational measures to safeguard clients’ personal information against unauthorized access, disclosure, alteration, or destruction. b) While we strive to protect clients’ information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of clients’ information.
7. Access and Control: a) Clients have the right to access, update, or delete their personal information held by Biginius Consultancy Pvt. Ltd. Clients may also request to opt out of receiving communications from us. b) Clients may exercise their rights by contacting us using the contact information provided at the end of this Privacy Policy.
8. Cookies: We may use cookies and similar tracking technologies to enhance the functionality of our website and personalize the user experience. Clients have the option to disable cookies in their browser settings, although this may affect certain features of the website.
9. Refund Eligibility

Refunds for placement assistance services are subject to the following conditions:

• Refund requests must be made within 30 days of the initial engagement for the services.
• Refund requests made after 30 days of the initial engagement will not be considered.
• Refunds will only be issued if the consultancy fails to fulfill its obligations as outlined in the service agreement.

10. Grounds for Refund

Refunds may be granted under the following circumstances:

• The consultancy fails to provide the agreed-upon placement assistance services.
• The client provides evidence of a material breach of contract by the consultancy.
• The client experiences unforeseen circumstances that prevent them from continuing with the service, such as medical emergencies or financial hardship.

11. Non-Refundable Items

Certain fees and expenses associated with the placement assistance process may be non-refundable. These include:

• Consultancy retainer fees or administrative fees charged by Biginius.com
• Any expenses incurred by the consultancy on behalf of the client with their consent, such as background checks or document verification fees.
• Third-party expenses, such as application fees or travel expenses, which are non-refundable once incurred by the consultancy.

12. Refund Amount: The amount eligible for refund will be determined based on the services rendered and expenses incurred by the consultancy up to the point of the refund request. This amount will be calculated as follows:

Refund Amount=Total Payment− (Expenses Incurred + Services Rendered)

13. Refund Procedure

Clients who wish to request a refund must follow the procedure outlined below:

• Submit a written refund request to the consultancy, clearly stating the grounds for the request and providing any supporting documentation.
• The consultancy will review the request and investigate the circumstances surrounding it.
• If the request is approved, the consultancy will notify the client of the refund amount and process the refund within 30 days of approval.
• Refunds will be issued using the same payment method used for the initial payment, unless otherwise agreed upon by both parties.

14. Dispute Resolution: In the event of a dispute regarding a refund request, both parties agree to attempt to resolve the matter amicably through negotiation and mediation. If a resolution cannot be reached through these means, either party may seek legal recourse in accordance with the laws of the jurisdiction in which the consultancy is registered.
15. Changes to the Refund Policy: Biginius.com reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be communicated to clients through the consultancy’s website or other appropriate channels.
16. Conclusion: Biginius.com is committed to providing exceptional service to clients seeking placement assistance. Our refund policy is designed to ensure fairness and transparency in the event that clients need to request a refund for any reason. We strive to uphold the highest standards of integrity and professionalism in all our dealings with clients, and this policy reflects our dedication to those principles.

By engaging our placement assistance services, clients acknowledge that they have read, understood, and agreed to abide by the terms and conditions outlined in this refund policy. Should you have any questions or concerns about this policy, please don’t hesitate to contact us for clarification.

Sincerely,

Name: Mr. S Mahakul

Email: [email protected]

Position: Website manager

BIGINIUS CONSULTANCY PRIVATE LIMITED